Polestar Casino Mobile App – Your Game, Your Rules

iOS (iPhone / iPad) - install via App Store

Polestar iOS App - Installation Guide

1. Find the official appOpen the App Store on your iPhone. Search for "Polestar Casino" and look for the star-themed icon and developer name matching the app listing.

2. Verify the listingCheck app details like screenshots, ratings, and the developer name before downloading. Confirm the app size and recent update date.

3. Install the appTap Get or the download icon to install. Use Face ID, Touch ID, or your Apple ID password to confirm the download.

4. Open the appLaunch the Polestar app from your Home screen or App Library. Allow the initial loading to finish; the lobby will appear after a short load.

5. Sign in or registerTap Sign In to enter your existing credentials or Register to create a new account. Provide email, password, country, and date of birth as prompted.

6. Security confirmation and permissionsComplete optional two-factor or biometric setup for quicker logins. Grant permissions for notifications and camera if you plan to upload ID documents or receive alerts; both can be managed later in iOS Settings.

Android - install via Google Play

Polestar Android App - Installation Guide

1. Find the official appOpen Google Play and search for "Polestar Casino" or tap the Mobile App link on the Polestar website. Verify the app icon and developer name before proceeding.

2. Install the appTap Install on the Play Store listing. Wait for the download and automatic installation to finish.

3. Open the appLaunch the app from your home screen or app drawer. If prompted, allow Google Play to open the app directly.

4. Manage permissionsGrant the app basic permissions it requests - storage for downloads and camera for document upload. Location is optional; you can deny it if you prefer.

5. Sign in or registerTap Sign In if you already have an account. New users select Register, choose Canada and CAD, enter email, username and password, add personal details, accept Terms, and confirm via the activation link.

6. Complete optional verificationIf requested, upload government ID and proof of address using your camera or file upload. Verification is usually processed within 24-72 hours and unlocks full withdrawal options.

Quick tipsKeep Play Store updates enabled to receive app fixes. Use Interac or crypto for deposits and check the account menu for responsible gambling tools. For help use in-app live chat or [email protected].

If you can’t find our app in your store

Can't find the Polestar app?

Can't find the Polestar app in your store? App listings can be hidden by store region, device compatibility, or temporary updates. If the app isn't visible it could be due to account region settings, an outdated OS, or store filters.

• Check your device and account region settings
• Update iOS or Android to the latest version
• Restart the app store and your device
• Try alternative search terms like "Polestar Casino"
• Review app compatibility notes in the store listing

Mobile bonuses & promotions

Find exclusive promotions available only in the Polestar mobile app. Open the app and tap Promotions to see app-only bundles, spin drops, and reload boosts that can be activated in one tap. Claim buttons appear next to each offer; eligible payment methods and any minimum deposit are shown before you confirm activation.

Each promotion lists rewards, eligible games, activation steps, and usage conditions up front. Contribution rates, wagering requirements, expiry and max bet limits are displayed where applicable. Progress bars and tooltips explain how bonus funds convert and which games count, so you can review terms before you join any offer.

• Active and upcoming app-only offers visible in Promotions with simple filters.
• Direct play link to eligible games from each promo card.
• Real-time bonus progress tracker showing wagering progress and remaining requirements.
• Promotion status and history stored in Account > Promotions for quick review.
• Push notifications and in-app alerts for drops, expiries, and exclusive reloads.

Payments & cashier in the app

Deposits are handled through the in-app cashier: choose a payment method, enter the amount, and confirm. Important details – minimum deposit, bonus eligibility, restricted methods and any requirements – are displayed before you finalise the transaction so you can review fees or conditions first. Quick methods like Interac and crypto are listed alongside cards and e‑wallets.

Withdrawals are requested from the account area: pick a payout method, enter the amount and submit the request. You can track the status of each withdrawal directly in your account dashboard, see whether a request is pending or processed, and find related limits or notes tied to the request.

Security & login

Signing in to Polestar is quick and designed to protect your account. Smooth login flow uses email activation and secure connections, and additional verification may be requested on new devices or after unusual activity to keep access safe.

Players can manage security preferences and account settings from the profile. Options include changing passwords, setting limits, reviewing active sessions, and turning on optional notifications for login and transaction events.

• Device checks: new device verification may be required before access is granted.
• Optional verification steps: extra checks or document requests for unusual activity or large withdrawals.
• Password recovery: reset via activation link and security confirmation when needed.
• Profile security settings: change password, set deposit limits, review active sessions.
• Notifications: opt in to alerts for logins, deposits, withdrawals and promotional messages.